Children-machine conversations: User studies in public settings
Linda Bell & Joakim Gustafson, TeliaSonera
In this talk, we will give an overview of child-computer dialogue
systems, and also describe some of our experiences over the last 8
years in developing conversational systems for children and adolescents.
The August system, an information kiosk, was exposed to the general
public and put on display in an exhibition area downtown Stockholm.
The Pixie system, a virtual home helper, was available as part of
a museum exhibition at the Technical museum of Stockholm for almost
two years. Finally, the NICE system, a speech-enabled computer game,
was made available to young museum visitors and school children
of different ages.
Our data collections and subsequent analyses have focused on how users
adapt their language and dialogue behavior when they interact with the
multimodal dialogue systems. We have studied differences between adult and
children behavior in human-computer interaction, and have made efforts to
analyze how the system design influenced the users\' behavior at